Tyler Jones is the Chief Marketing Officer at Duck Creek Technologies. He leads the company’s global marketing strategy. His work spans brand positioning, demand generation, product marketing, and communications. His goal is to grow Duck Creek’s brand and market leadership in insurance technology. Tyler is an executive with a background in marketing, finance, and technology. He has a track record of transforming customer experiences using data, analytics, and AI. Tyler Jones spoke at the 2025 InsurTech Spring Conference on the panel “Predicting Claims Behavior with Analytics,” alongside James Benham, Brad Purnhagen, Denise Olson, and Trevor Giroux.
Before Duck Creek, Tyler was Chief Marketing Officer at CLARA Analytics. CLARA is a leading provider of AI technology for the commercial insurance industry. He first joined as Chief Customer and Marketing Officer. During his time there, he more than tripled revenue in two years. He also helped make CLARA a leading AI platform for casualty insurance claims.
Earlier, Tyler was an Executive Director and Vice President at Kaiser Permanente. He led a $250 million strategy to modernize revenue cycle systems and the patient billing experience. Before that, he consulted for Fortune 500 companies on technology and data strategy. He also served as Global Head of Data Strategy and Innovation at AIG. There he built global data and analytics strategy across the company’s lines of business.
Tyler earned an MBA in Finance from the UCLA Anderson School of Management. He also holds a BS in Marketing from the University of Utah. Outside of work, he is a self-proclaimed foodie and music snob.
