Sarika Gupta is Senior Vice President and Head of Insurance Market Growth at EXL, where she leads strategic initiatives focused on expanding the company’s insurance business across the United States. As a member of the company’s operating committee, she plays a critical role in shaping market strategy, driving innovation, and accelerating growth for EXL’s insurance practice.
In her current role, Sarika spearheads initiatives that strengthen EXL’s position in the insurance sector by analyzing market dynamics, collaborating with C-suite leaders, and developing sophisticated strategies that harness digital innovation. She works closely with insurance executives and industry analysts to identify emerging opportunities and help organizations adapt to rapidly evolving market conditions. Her work centers on enabling insurers to create competitive advantage through technology, advanced analytics, and forward-looking operating models.
Prior to leading insurance market growth at EXL, Sarika held several leadership roles within the organization. She previously served as Vice President and Head of the Individual Insurance Market, where she helped expand the company’s strategic portfolio and strengthen its presence in the retail life insurance segment. These experiences helped her develop a strong understanding of the insurance value chain and the operational strategies needed to scale growth in complex markets.
Before joining EXL, Sarika held senior client and leadership roles across global technology and consulting organizations. Her career includes positions such as Senior Client Partner for Healthcare at Cognizant, Associate Vice President at Mphasis, and leadership roles at Birlasoft, where she led sales and business management initiatives. Through these roles, she built deep expertise in consulting, business development, and strategic partnerships across healthcare, insurance, and technology services.
Sarika is recognized as a thought leader in the insurance industry and frequently advises senior executives on product innovation, operational optimization, and data-driven transformation. She holds an MBA in Marketing and IT from Amity University and a Master of Science in Information Systems from the New Jersey Institute of Technology.
As a conference speaker, Sarika shares practical insights on insurance market growth, digital transformation, analytics-driven strategy, and the future of the insurance industry, drawing on decades of leadership experience at the intersection of technology, consulting, and insurance innovation.
