Richard Hartley is the Co-Founder and Chief Executive Officer of Cytora, a technology company transforming commercial insurance through artificial intelligence and digital risk processing. As CEO, he leads Cytora’s mission to enable insurers to become digital-first organizations, helping them digitize risk workflows, scale underwriting operations, and unlock more efficient growth across the insurance value chain.
Under Richard’s leadership, Cytora has developed a digital risk processing platform that enables insurers to digitize risk submissions, integrate internal and external data sources, and automate underwriting workflows. This approach allows insurance companies to process risks more efficiently, improve risk selection, and deliver faster decisions and more accurate pricing to customers and broker partners.
Richard co-founded Cytora with the vision of modernizing how risk flows through the global insurance industry. The company’s technology leverages artificial intelligence to analyze large volumes of structured and unstructured data, helping insurers better understand risk and make faster, data-driven underwriting decisions. Through this innovation, Cytora supports insurers in improving profitability, increasing underwriting capacity, and delivering a better buying experience.
Today, Cytora works with leading insurers worldwide to transform the way risk is evaluated and processed. The platform enables organizations to automate manual processes, digitize submissions, and scale underwriting decision-making while maintaining human expertise for complex risks.
Richard is a recognized voice in the insurtech and AI-driven underwriting space, frequently speaking about the role of technology in modernizing commercial insurance operations. His work focuses on enabling insurers to handle higher volumes of risk while reducing operational costs and improving the speed and quality of decision-making.
Through his leadership at Cytora, Richard continues to champion innovation across the insurance sector, helping the industry transition toward data-driven, automated, and digitally enabled risk processing that supports sustainable growth and improved outcomes for insurers, brokers, and customers alike.
