Customer Engagement When it Matters

Customer Engagement When it Matters

Ask anyone about their most challenging insurance experience with an insurance company. That experience will likely stem from a claim that they had to file. Individuals and small businesses are typically in their worst state during a claim.

Whether it is damage to their home or business, an automobile accident, or a lawsuit, claims should be when insurers shine. It is their opportunity to meet their brand promise and deliver on their “product offering.” Instead, many insurers focus on the burden of handling claims instead of honoring the opportunity to serve their policyholders in a difficult time.

Agenda Overview

8:00 AM:  Breakfast & Networking

9:00 AM:  Presentation on Customer Engagement

10:00 AM:  Roundtable Discussion

11:00 AM:  InsurTech Presentations

12:00 PM:  End Event

Featured Speaker

We will announce our featured speaker soon. Please check back for updates.

Startup Presentations

We will have a group of startups related to Customer Engagement who will be sharing with the audience. They will be announced soon.

Who Should Attend

  • Corporate Venture, Innovation, and Claims Roles

Corporate Innovation Membership

Being a trailblazer in corporate innovation is a difficult path. Successful projects require coordination between startups and internal stakeholders, often completing work that has never been done before.

InsurTech NY is here to help. Gain support, knowledge, and experience from a network of your peers. Leverage the strength of the largest InsurTech community in North America. Access programs each month to support your innovation goals – global competition, executive briefings, educational programs, and an accelerator.

Space for additional carrier and broker members is available. To learn more, check out or please email

About InsurTechNY

InsurTechNY’s mission is to bring together carriers, brokers, startups, and investors to help accelerate the digital transformation of the Insurance industry in the greater New York region. We do this by facilitating new relationships and sharing insights from influencers within the industry through hosting 6 educational and networking events a year (est. every 2 months). Please visit our website, for more details.

A Previous InsurTech NY Event

Below is an example of one of our bi-monthly events (Dec 5). Influencers from Carriers/Brokers such as NY Life, Prudential, and Everest Re and InsurTech startups such as Hyper Science and Livegenic and investors from IA Capital and Overlook Rock attended the event from the greater NY region and beyond.


Video: Full event on Youtube


PhotosFlickr Event Album

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June 9, 2023

8:30 am - 12:00 pm

Location :

Rise New York, 43 W 23rd St, 2nd Floor, New York, New York, 10010